Resume
Work
Experience
2024 - Present
Maid Employment Agency
A premier domestic help agency dedicated to providing exceptional service. We specialize in connecting discerning clients with highly skilled and trustworthy maids. Our rigorous screening process ensures that our staff are not only efficient and hardworking but also compassionate and reliable.
Our comprehensive range of services includes general housekeeping, childcare, elder care, cooking, and pet care. We tailor our services to meet your specific needs and offer flexible packages to suit your budget. With a commitment to excellence, we strive to provide exceptional customer service and support.
2021- 2024
Pre-School Teacher (L2C EL)
As an enthusiastic educator, I thrive on nurturing the incredible potential every child, no matter their unique learning style! I a vibrant and supportive environment that meets their academic, emotional, and social needs through structured lessons and exciting child-led exploration. With dynamic lesson plans infused with music, art, and movement, I keep students engaged while providing personalized support to help them flourish. Additionally, I a safe and welcoming classroom atmosphere and encourage open communication with parents and colleagues to create a strong educational community!
2015 - 2020
Operation Chief Executive
I am a dedicated professional focused on providing outstanding customer service and ensuring compliance. I go the extra mile to meet customer needs and address concerns. With expertise in compliance and regulatory matters, I conduct KYC, monitor transactions, and ensure adherence to PD. Additionally, I participate in audits and training to promote our company's services and enhance our industry presence.
Education
Australia, Sydney, Graduated 2015
Billy Blue @ Torrens University Australia | Bachelor of Applied Design (Communication)
Australia, Brisbane, Graduated 2011
CATC Design School |
Diploma in Graphic Design
Singapore,
Graduated 2021
SUSS | IAL Institute for Adults Learning | WSQ Advanced Certificate in Learning and Performance (ACLP)
Singapore,
Graduated 2022
National Institute of Early Childhood Development (NIEC) Headquarters |
Diploma (Conversion) in Early Childhood Care & Education – Teaching [DECCE-T (Conversion)]
Skills
& Expertise
Technical Skills
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Design Software: Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Canva
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Microsoft Office Suite: PowerPoint, Word, Excel, Microsoft Sway.
Compliance & Regulatory Skills
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Know Your Customer (KYC)
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Customer Due Diligence (CDD)
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Data Protection Act (PDPA)
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Transaction Monitoring
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Suspicious Transaction Reporting
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Anti-Money Laundering
Additional Skills​
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Bilingual (English & Chinese)
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Numerology & Feng Shui
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Curriculum Implementation
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Child Development
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Classroom Management